Return & Shipping Policy

 

 

At Willow's Baked Goods, we take pride in delivering delicious, plant-based baked goods with care and quality. Each order is carefully packaged to ensure it arrives in great condition. However, once your order is handed off to the shipping carrier, we no longer have control over its handling during transit.While we do our best to preserve the look and feel of our products during shipping, minor changes in appearance or texture are not considered defects.

 

Order Cancellations:We allow cancellations for a full refund if the request is made before your order enters the processing stage. Once processing begins, we are no longer able to offer a full refund. Cancellations made after processing begin but before shipment will be eligible for store credit only.Please note: We do not offer refunds based on personal taste or texture preferences.